Job Description

Success On The Spectrum is a national Autism Treatment franchise with a dedication to quality. We offer ABA, ST, OT, and Social Skills Classes in our nautical centers, in-home, and in-school. Our play-based model emphasizes on NET, so we take clients on field trips once per month! We also encourage high parent involvement and allow parents to watch their child’s therapy live from our viewing room!

We are looking for an organized, multitasking, high-energy Medical Office Practice Manager to join our team full-time . You will be responsible for keeping everything running smoothly in the center. You will create the appointment schedules for each day. You will maintain the client communication and client marketing. You will sign clients in and out at the front desk. You will also work with insurance for authorization and claim submission. You will do performance reviews every 6 months for staff members.

You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.

Working for SOS:

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JOB DESCRIPTION:

• Work at the front desk between Monday - Friday 7:45am-6:30pm.
• Receptionist duties (answer phones, send/receive faxes, respond to emails, client check in/out).
• Client Intake Procedures (give tours, review admissions forms, schedule assessments).
• Insurance Correspondence (benefit verification, preauth requests).
• Purchasing duties (Stock office supplies).
• Scheduling (Create client/staff daily schedules, track cancellations).
• Cleaning Duties (keep lobby and conference room clean and orderly).
• Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
• Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
• Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
• Marketing and sales communication for potential clients.
• Event planning for staff (make arrangements for Quarterly staff in-service trainings and team building activities).

QUALIFICATIONS:

• BLS / CPR certification.
• No criminal background.
• Excellent oral and written communication skills.

BENEFITS:

• 10 days paid time off.
• 10 days paid holidays.
• Company-paid certification opportunities.
• Opportunities for advancement: Performance Reviews every 6 months.

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