Audio Visual Technician Job at ARK InfoTech Spectrum, Santa Clara, CA

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  • ARK InfoTech Spectrum
  • Santa Clara, CA

Job Description

Position Title: AV Support Specialist

Location: Santa Clara, CA – Onsite

Position Type: FTE / Full-Time / Permanent

Job Description

Qualifications

  • Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow
  • Understanding of basic networking technology, video transmission over network
  • Be able to troubleshoot video conference rooms
  • Experience in conference room support and weekly health check
  • Crestron conference room control system experience

Responsibilities

  • The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment, has expertise in AV systems along with excellent interpersonal and written communication skills
  • Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms, offices, and specialty spaces
  • Expert in AV systems and devices installation and proactive operations maintenance service
  • Support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc
  • Showcasing your expertise with a range of hardware components and software applications, from Crestron and poly and QSC
  • Provide support for events setup and decommission
  • Service Conference Rooms (Teams) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services

  • Support commissioning/installation and turnover of new conference rooms and other AV areas
  • Work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers
  • Tracking and coordination of Conference Room upgrade/new install
  • Investigate and troubleshooting issues with Audio/Video equipment
  • Engage required OEM support to investigate and resolve the issue

Job Tags

Permanent employment, Full time, Remote job,

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